Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired. Free standard shipping on any $35 purchase, New and online only! With Ulta returns, you can bring back products without packaging. To serve you better, ulta.com will begin to process your order after you click the SUBMIT ORDER button. Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. You can do that by clicking on the number "1" next to "Add To Bag" on the Mobile App. r/Ulta hi ulta beauty shoppers! This is typically 5 to 7 business days.. , Coupon needs to be presented at time of purchase and within the specified dates. Ulta has one of the most generous return policies among the fashion & beauty retailers. Brands, products, services and categories that are excluded or restricted from Ulta Beauty coupons and promotions are subject to change without notice. Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. To add a coupon, click on "Enter a coupon code" and enter or paste the code there. Romeoville, IL 60446. Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! A full refund will be issued on a return that included a free product or gift, providing the return is within 60 days of original purchase. . So if you don't have the receipt with the original purchase price, you'll get store credit for the lowest price the product was sold during the last 90-day period. The Ulta Beauty return policy lets the recipient get a store credit. That said, there are a few loopholes in their return policy that the average shopper isnt aware of. Once you have found your item of choice, be sure to choose the shade/color/size (if applicable) as well as quantity. An order is attempted, but not successfully submitted. Once your items have been received, you'll receive notification email. Ulta will look up your Govt Photo ID or your online account to track your order. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped, or you received defective merchandise. We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. If you would like premium or expedited, update accordingly. However, if you've not got a receipt and you're not a member you'll receive a refund in store credits to spend in-store. Products returned to stores that were purchased using an online payment service (i.e., PayPal, PayPal Credit) will be refunded to your preferred credit card or issued as a store merchandise credit. Contingent on whether you have bought it from Ulta Beauty store, or online you have the decisions. Your product is matched with the right category buyer. Same Day Delivery may be chosen for applicable stores when on ulta.com through "Pickup in Store" as well. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. Whether you purchased the item in-store, online, or via the Ulta Beauty app, youll be able to return it either through the mail or at one of Ultas many store locations. No interest or fees when you pay on time. For in-store returns, you can show the Ulta associate at the store one of these four "receipt" options: Your confirmation email on your phone Your Ultamate Rewards Member number, ID, or phone number Your Ulta.com account email or phone number Wrong shade? This is not a charge and the hold will be released once your order has shipped. You can still receive store credit for the item. You also must bring in all the components of the original purchase. Missing Item? Technocolor 1 Hour Express Self Tanning Foam, New & coming soon! If you want to get a full refund, then youll need to return the product to Ulta within 60 days of your original purchase date. Territories, PO Boxes, APO/FPO addresses and oversized packages. Any hold placed on your Ultamate Rewards Points will automatically be released within 14 days from the order submission. For purchases made online at ulta.com or using the Ulta Beauty App. If your refund is being applied back to a bank card or credit card, expect the credit to appear on your account within 7-10 days after you receive the notification email.. Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. You may redeem up to 4,000 points in a single online purchase and up to 10,000 points in a single in-store purchase. What's Ulta Beauty'sCustomer Service Phone Number? If you didn't get points for a recent purchase, please log into your Ultamate Rewards account and complete this form within 30 days of your purchase to claim a points credit.If you run into any issues while attempting to add your transaction, please contact Guest Services through the options toward the bottom of the page. How RangeMe works: Create a product profile. For instance, if you purchased a perfume collection that contained three different perfumes, you won't be able to expect a refund if you only bring in two. We're all about bringing you a top shopping experience from start to finish. It is always a good idea to have a receipt with you when you return an item so that you can prove that you have already returned it. Please navigate to the Returns section of this page for more. This is likely to discourage customers from buying a collection of products, keeping the ones they like for free, and returning the rest for a full refund. Rainchecks are not available, and we will not ship the item when it is back in stock, as we do not have a backorder system., Looking for an item in store? How much is Ulta free shipping? A service fee will be added for any check return unpaid by the bank. Your financial institution will place a temporary hold on the funds for your order as it processes. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). **Total delivery time includes processing and carrier transit time. Territories, PO Boxes and APO/FPO addresses. On the packing list, you should find a return mailing label. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. As long as you have your receipt, in most cases, you should have no problem. If your return is made after 60 days, you will not receive a refund, but you can still receive store credit. Ulta is known for being flexible to meet your return needs in every way possible. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. How long do you have to return an item to Ulta? Learn more about Afterpay. For all unhappy customers, the Ulta return policy provides a return window of 60 days to get a refund or exchange. Ship your order using the return mailing package included on the original shipping carton and mail the item back to: ULTA.com Returns Center1135 Arbor DriveRomeoville, IL 60446. If you think you'll ever return something to Ulta, just make an account with the person checking you out. To add a coupon, click on "Enter a coupon code" and enter or paste the code there. PayPal is a quick, easy and secure way to shop without using your credit card at hundreds of great websites. ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446 . You have the option to either have your entire order shipped or remove the items not available in store prior to checking out. You may also search by item name, key word, SKU, brand, etc. (Its totally free.) We will not remember your security code. Simply bring the item(s) you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials. See below for details. However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. source: ex ulta employee 235 Electronic-Spare-537 2 mo. If you are having issues redeeming an active coupon, please contact Guest Services through the options toward the bottom of the page. Lost your receipt? Lose something? Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired. **To avoid returned shipping fees and waiting, you can bring back your merchandise to any of our stores. For purchases made online at ulta.com or using the Ulta Beauty App. While it is unclear precisely what Ultas return limit is, they do state in their return policy that they reserve the right to suspend returns if they feel the customer is misusing the policy by returning too much, being dishonest, or otherwise going against their rules. Ulta.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. Unfortunately, any points that were earned from purchasing your product will be deducted upon the return. Ultas exchange policy allows shoppers to exchange gift returns for one of the same cash value or for the partial value of a more expensive product. FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. You will receive a notification once your product has been reviewed. If you return an item by mail, then you may want to use a traceable shipping method so you can track its status. Purchases made at Ulta Beauty or ulta.com may not be returned or exchanged at an Ulta Beauty at Target location. Returns with a gift receipt can be exchanged for different product or an in-store credit. You can return a product to Ulta within 60 days for a full refund. If, for instance, you buy a color of makeup that doesnt end up flattering your skin tone or a hair care product that doesnt work well with your hair, youll always enjoy the option of returning it. Fortunately, there are several different ways to do this, even if you can't find the original receipt. . Unlike some other stores, theUltaBeauty return policyallows you to return products for no other reason than that you dont end up liking them. If you have questions, please contact an Ulta Beauty store associate or ulta.com Customer Service Representative., To redeem an Ulta Beauty with a valid coupon code, place all items you would like to purchase in your shopping basket. 54. In rare instances, and based on item, gift wrap may be used but is not an available option during check out., Before checking out, choose "Make This Order A Gift" in your shopping bag. All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. If you would like to pick up your order in store or curbside, choose "Pick up" on the Mobile app or "Pickup in Store" if on ulta.com. Orders placed after the cutoff time will deliver the following day. If shopping ulta.com on desktop, this is to the right of the screen. *All shipping charges include handling, order processing, item selection, packaging and transportation of items. A full refund will be issued on a return that included a free product or gift, providing the return is within 60 days of original purchase. There is a 10-day waiting period required for returns.. This is not a charge and the hold will be released once your order has shipped. Don't worry, they'll most likely accept it. To serve you better, ulta.com will begin to process your order after you click the SUBMIT ORDER button. Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. CHANEL, N1 DE CHANEL, Dyson, Olaplex, Early Black Friday Deals, Black Friday Deals, 5 for $5, 5 for $10, Beauty Steals, Beauty Deals, Spring Haul Offers & Fall Haul Offers and clearance, Cannot be redeemed for cash or gift cards., Cannot be combined with any other Ulta Beauty coupon offer., Valid through dates specified on coupon or promotion., Void if copied or transferred and where prohibited by law., Please note some coupons and promotions may be offered only on ulta.com, Only one coupon code may be redeemed per order on ulta.com, Coupon/discount is not valid for purchases at Ulta Beauty at Target or Target.com, You may review the full list of excluded Brands here! You may also contact us to release the hold with the following information: If you used an Ulta Beauty gift card to pay for any part of your order, the money will be returned to it at the time your order is canceled. In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). By logging into your account, you should be able to find all the verification info you need to get a full refund. It's important to note, however, that any item you return to Ulta must include all of the original product components. All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits, including loyalty points. This allows packages to arrive on Saturday as well as any other business day. Scan the QR code with your mobile device. Lost your receipt? Use Tab to access the results, Purchasing our products is the beginning of a long-lasting relationship. While Ulta doesnt seem to limit returns as hard as Sephora does, they still state that they will limit returns as they see fit. By submitting information to Ulta Beauty via this process, you agree that Ulta Beauty shall have no obligation to (a) review your submission, (b) keep your submission confidential, (c) return your submission to you.